Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Elevator Service
    2. HVAC
    3. Janitorial
    4. Mail Service
    5. Maintenance Requests
    6. Parking
    7. Security
    8. Signage & Directory
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Bomb Threat and Suspicious Device
    5. Civil Disturbance
    6. Elevator Malfunction
    7. Fire and Life Safety System
    8. Fire Emergency
    9. Fire Prevention
    10. Flooding
    11. Homeland Security
    12. Medical Emergency
    13. Power Failure
    14. SafetyMax
    15. Severe Weather and Natural Disasters
    16. Threatening Person and Armed Intruder
    17. Toxic Hazards
  6. Rules and Regulations
    1. Rule and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. SUSTAINABILITY

Civil Disturbance

Civil disturbances are not easily categorized. Depending on the organization responsible for the disturbance, they may range from calm groups of picketers to violent destructive mobs. Frequently, calm groups escalate to violent mobs. Eliminating the threat of violence and destruction is the goal of this section.

 

Often, political interest groups, disgruntled employees and striking employees will let it be known that they intend to demonstrate, picket, etc., at a certain location. Should you receive such information, please communicate it to the Building Management Office immediately.

It is recommended that tenants develop their own Civil Disturbance Action Plan to inform and safeguard their employees.

 

 In the event of a disturbance, the following procedures should be followed:

  • Your name and company name.
  • Location of the disturbance.
  • Size of the group.
  • Type of demonstration.

Call the Building Management Office at 312 372 2265 with the same information.

Instruct employees to avoid communicating with the demonstrators, antagonizing the demonstrators or aggravating the situation in any way.