Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About Shorenstein
  2. Forms
  3. Building Operations
    1. Building Management Office
    2. Building Hours and Access
    3. Holidays
    4. Insurance Requirements
    5. Moving Procedures
    6. Rental Remittance
  4. Building Services
    1. Elevator Service
    2. HVAC
    3. Janitorial
    4. Mail Service
    5. Maintenance Requests
    6. Parking
    7. Security
    8. Signage & Directory
  5. Emergency Procedures
    1. Emergency Preparedness Resources and Training
    2. Emergency Contacts
    3. Emergency Notifications
    4. Bomb Threat and Suspicious Device
    5. Civil Disturbance
    6. Elevator Malfunction
    7. Fire and Life Safety System
    8. Fire Emergency
    9. Fire Prevention
    10. Flooding
    11. Homeland Security
    12. Medical Emergency
    13. Power Failure
    14. SafetyMax
    15. Severe Weather and Natural Disasters
    16. Threatening Person and Armed Intruder
    17. Toxic Hazards
  6. Rules and Regulations
    1. Rule and Regulations Overview
    2. Tenant Rules and Regulations
    3. Vendor Rules and Regulations
    4. Construction Standards
  7. SUSTAINABILITY

Medical Emergency

In the event that an accident or illness befalls one of your employees, or a visitor to your office area, please:

 

  1. Call Emergency Services at 911.
  2. Provide the Emergency Dispatcher with the following information:
    • Your name
    • Your Building’s name and address
    • Your specific floor number, and the exact location of the emergency
    • Any pertinent details of the accident or illness
  3. Do not move the injured/ill person. Attempt to make them as comfortable as possible.
  4. If feasible, send someone to meet the emergency unit upon its arrival in the lobby.
  5. Call the Building Management Office at 312 372 2265
    • Inform management that you have called 911 and briefly describe the nature of the emergency.
  6. The emergency unit will be with you shortly and will administer all necessary medical assistance.
  7. Determine, if possible:
    • Name, address and age of injured/ill person
    • The nature of the problem, as best you can surmise
    • All known allergies and current medications taken by the individual
    • A local doctor

 

The Management, Engineering and Security staff will do all we can to ensure the patient’s comfort while awaiting the arrival of the medical rescue team. Although we assume no liability for our assistance, we strongly encourage Tenants and employees to become familiar with First Aid, as well as the contact information and protocol used to alert emergency services.